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FAQ

Yes we do – and our customers are happy to tell you all about our amazing service. Just ask via the Contact page and we will connect you with someone in your neighborhood.

 

Yes, we offer a worry free guarantee – if we worked on it and it’s not working right, we will come back no questions asked. The guarantee on workmanship is one year unless otherwise stated.

Our employees are thoroughly trained and screened before they are allowed to work for us at the HandyMench. We wouldn’t send someone to you who we don’t trust with our livelihood.

We accept all major credit card brands due upon completion of the work.

 

You can provide the materials, but it isn’t necessary. Our Technicians carry an inventory of materials needed for most jobs around the house, and whenever necessary, they are happy to go shopping for you at local home improvement centers.

* We mark up materials to compensate for shopping time.

Sunday – Thursday: 7:30 am – 6pm Friday 7:30 – 2pm Shabbat: Closed

We have a transparent billing structure. We charge by the item, not by the hour. We have a Price List available. We feel that this is the most honest way to do business. We suggest that you speak to us to understand more. Visit our Contact page for details.

We mark up our material cost by 20%. Usually we buy the materials at a discount from our suppliers making it that the price that you pay will be the same as in your local store. However sometimes we have to trackdown a specialty item that takes allot of time and effort, so instead of charging for that time, we mark up the product 20% regardless of if its a 7 shekel item or a 300 shekel item. We feel that this is the most honest way to charge as we are providing door to door service. We know that if we were to charge for the time of tracking down each item, most of the time the customer would end up paying more then the 20% mark up. In addition most people would gladly pay the mark up then have to deal with hasel of having to find the part themselves. Finding unique parts can require going to 3 or 4 stores that may be at opposite ends of the city. we find that the 20% mark up allows us not to loose money on these shopping trips, and still provide our customers with a great door to door experience.

We offer a range of services including A.C. repair, plumbing, electrical, outdoor maintenance, gardening, furniture repair and much more. Please visit our website Services page for more information

 

We only hire skilled and experienced people with a proven track record in the industry.

We are a young organization, started in 2015 with a deep commitment to providing quality home repair and maintenance services, with a warranty, and great customer service.

Yes and no – we provide free, no-obligation quotes to our customers via email. If you send in photos, we will do our best to provide you with an accurate estimate of the cost of your repairs. Please visit our Contact page and reach out with your project details. We will provide an estimate and quote prices after understanding the project requirements. In-house estimates cost a minimum service charge (please see the Price List) that is deducted from the cost of the job if you choose to hire us. We must charge for in-home estimates as we bookout an appointment slot, to come to your home and give you our full attention.

 

We are based out of Jerusalem, and we service from Modiin to Gush Etzion including Bet Shemesh and the Yishuvim in Harey Yehuda. If you live within 40KM of Jerusalem we will gladly provide service.

We are a Jewish Zionist organization – get to know us by checking out the team section in the About page.

 

To be cost-effective we can not come out for less than the minimum service charge.

The minimum service charge can be found at the top of the Price List. That means that if you have 1 light fixture to install even though the price on the Price List is less them the minimum, we would still have to charge you the minimum service charge.

However, if you have various items for example 4 picture frames and 3 light fixtures and your total were more than the minimum service charge, you would only be charged the total cost of the items as listed on the Price List.